A Few Words from our Users...

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Kimberly Strong
Executive Director
Cabarrus Meals on Wheels

We have moved from the dark ages of excel spreadsheets and paper to the wonderful world of the cloud! This software has been such a great asset to our Meals on Wheels program. Our Volunteer Coordinator has to schedule over 30 drivers each day. It was not easy to look at a spreadsheet and make sure everything was covered. With MOW Scheduler all we have to do is click on “Show Shorthanded”. It is right there! Plus, more than one person in the office can look and see where a driver is needed when our Volunteer Coordinator has a day off. This software has made our volunteer management so convenient and easy. We had tried other software, but it did not always do what we needed it to do. With MOW Scheduler we have everything at our fingertips, no matter where we are. All our volunteer information is in one place, including any attachments we decide to upload and save to their profiles. This past winter, we were able to immediately notify the volunteers delivering on a snow day that we would be closed. We are now able to keep track of how many miles each volunteer drives and can share this at year-end for taxes! I can’t say enough about this great product or the customer service. The customer service of Purplewire is tops! They can’t be beat. Thank you for this great product!

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Annette Read
Community Outreach Director
Meals on Wheels of Durham

Meals on Wheels of Durham and I wanted to share our appreciation with you for the use of the MOW Scheduler. This tool has provided us the opportunity to streamline our process of scheduling drivers to deliver 28 routes a day, Monday thru Friday. I have over 200 volunteer drivers on my schedule with a variety days that they deliver in a month's time. This is the first program that has allowed us to schedule someone on the 1st Monday and others on the 3rd, 4th & 5th Tuesday as well as any other combination you can imagine. Scheduling used to take me up to 3 hours a day; with the MOW Scheduler, I spend an average of less than 30 minutes. Also, the follow up support from your team has been awesome.

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Elisa G. Benner
Director of Programs and Services
Meals on Wheels of Lancaster

Trying to schedule 27 routes per day five days per week and substitute drivers using an Excel spreadsheet was a volunteer coordinator’s nightmare! MOW Scheduler software has freed up my time to concentrate on directing expanded services and programs for our clients. I highly recommend the software.

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Kevin Ressler
Executive Director
Meals on Wheels of Lancaster

As Executive Director, I am always looking for areas that give an advantage to our organization’s operations while balancing out the funding limitations we have as a non-profit relying on the veritable kindness of strangers. There are few expenses that have so significant an impact as MOWscheduler has been to Meals on Wheels of Lancaster. Being able to provide volunteers the ability to see months in advance openings in the schedule, as well as sending automated reminders, and scheduling more than a week in advance has allowed so much capacity for my Volunteer Coordinator that we changed her title to Director of Program Development. This program, truly, allowed us to go from treading water to swimming forward. Thank you Purplewire for helping us increase our capacity and build forward in these contentious times.

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Michael Watrous
Volunteer Coordinator
Meals on Wheels of Syracuse

Since we started using the Scheduler application, juggling 40 delivery routes and kitchen jobs -- and 300 volunteers and staff -- has become much easier.

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Gale Singer Adland
Executive Director
Meals on Wheels of Durham

One of the critical tasks that a home delivered meal program needs to perform is volunteer management and scheduling. Meals on Wheels of Durham has been looking for a robust and flexible solution to this problem for several years. The MOWScheduler has proven to be that tool. It has freed almost 12 hours a week of our volunteer manager's time. This allows her more time to spend on other essential tasks - such as recruitment and retention. Kudos to your team for the development of this very useful product!

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Mason Kaufman
Executive Director
Meals on Wheels of Syracuse

This system has been a great help to us as we increase the number of meals delivered, grow our volunteer roster, and expand our coverage area.

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Molly Haroz
Director, Nutrition Services
LifeCare Alliance

We deliver meals 365 days a year in five counties, with 38 drop-off/pick-up locations and on 200+ routes. We do that with the help of 900 different individuals each month. To manage services at this scale efficiently, it's critical that everyone on our team be on the same page with accurate, fresh information at all times. MOW Scheduler has enabled us to do that. It enabled us to have multiple users work simultaneously, 24x7, from any place where there's internet, to update job assignments and share results instantly across the organization. We are very happy with the choice of MOW Scheduler. It has met all our expectations, and more. One unexpected and notable plus has been that volunteers who cannot commit to a regular route can pick up an assignment themselves whenever their schedules permit. That flexibility has attracted a whole different kind of volunteer for us!

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Esteban Ojeda
Volunteer Manager
Meals on Wheels of San Diego County

For us, scheduling drivers for more than a hundred routes that spread over multiple geographical areas used to mean a whole lot of paperwork, pencils, and time. With little shared knowledge and visibility across four different service centers, it was quite difficult to keep track of changes in volunteer scheduling. The MOW Scheduler allowed us to move the entire volunteer scheduling process into a paperless, collaborative, online environment where everyone on the team can see up-to-the-minute scheduling changes at all times. The functions in MOW Scheduler are intuitive and user-friendly, which made staff training really easy and the whole paper-to-digital transition relatively short, painless and complaint-free. The new system has saved hours of staff time for us each day, and created insights to improvement opportunities through the performance metrics and reports it provides.